Welcome to spOIL’tique, your ultimate destination for a wide array of beauty products! Explore our luxurious hair care, nourishing skin care, indulgent body care, and much more.

To view our full About Is details go to www.spoiltiquebeauty.co.za and click on About.

TERMS & CONDITIONS / Online store policy / Order processing.

These terms and conditions outline the rules and regulations for the use of our online shop located at www.spoiltiquebeauty.co.za

By placing an order through our website, you agree to the following terms and conditions. Please read these carefully before placing your order.

1. Availability: All orders are subject to product availability. If an item is out of stock, we will notify you promptly.

2. Acceptance: Your order constitutes an offer to us to buy the products and services. All orders are subject to acceptance by us, and we reserve the right to refuse any order at our discretion.

3. Cancellation: Once an order is placed, it cannot be cancelled or modified. Please review your order carefully before submitting it.

Pricing and Payment

1. Prices: Prices for products are listed in ZAR and are inclusive of applicable taxes.

2. Payment: We accept payment through Paystack Card payment and in app EFT. Payment must be received in full before order processing begins.

Shipping and Delivery

1. Shipping: We aim to dispatch orders within 3 full business days after payment confirmation. Shipping times may vary based on your location and the couriers policy & time frames (usually 2-5 business days).

2. Delivery: Delivery will be made to the address or locker specified by you during the order process, depending on your courier selection. We are not responsible for any delays or failures in delivery caused by your failure to provide accurate shipping information or for any other reason outside of our control.

Returns and Refunds

1. Returns: Please refer to our Return Policy for information on returns and exchanges.

Listed at the end.

2. Refunds: Refunds will be issued in accordance with our Return Policy upon receipt and inspection of returned goods.

Intellectual Property

1. Ownership: All intellectual property rights, including trademarks and copyrights, related to the products remain with spOIL’tique

Changes to Terms and Conditions

1. Modification: We reserve the right to update, change, or replace any part of these terms and conditions by posting updates and/or changes to our website.

Return and Refund Policy

Non-Refundable and Non-Returnable Policy

Thank you for shopping at spOIL’tique. Due to the nature of our products and for hygiene reasons, we operate a strict non-refundable and non-returnable policy on all beauty, hair and cosmetic items purchased through our website.

Non-Refundable Items

1. Eligibility: All sales are final. We do not accept returns or exchanges for any products purchased, including but not limited to:

- Opened hair care & skincare products (e.g., creams, serums, masks)

- Opened makeup products (e.g., foundations, mascaras, lipsticks)

- Used beauty tools and accessories

2. Damaged or Defective Items: In the unlikely event that you receive a damaged or defective item, please contact us immediately at [email protected] / whatsapp 072 3878 072 . We will assist you promptly with a replacement or refund as applicable.

Cancellation Policy

Once an order is placed, it cannot be cancelled or modified as our fulfillment process begins immediately to ensure prompt delivery to our customers.

Contact Us

If you have any questions about our non-refundable and non-returnable policy, please contact us at:

- Email: [email protected] / [email protected]

• Whatsapp: 072 3878 072